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Facts
Release Year
Brand
Charge Time
7 Hours
Maximum Range
80 Miles
Top Speed
28 mph
Watts
750 W
Torque
85 Nm
Volts and Amp Hours
48V 19.6Ah
Class
Drive
Wheel Size
Number of Gears
Gearing Type
Weight
80 lb
Suspension
Brake Type
Frame Material
Summary of Reviews
We have read all expert and user reviews on the Mokwheel Basalt. In summary, this is what cyclists think. Published Sep 24, 2024 by Reda Ashour.
10 reasons to buy
- The Basalt is available as a step-over or step-through. The step-through comes in two sizes.
- A 150lb reviewer covers 36.2 miles with 1,000 feet of elevation gain in a range test using max pedal assist.
- The 110mm suspension fork is adjustable, and experts say it absorbs bumps well.
- Reviewers relish the responsive power delivery and quick acceleration.
- Experts enjoy the comfortable ride.
- Testers say the Chaoyang puncture-resistant 4” fat tires provide good traction.
- The Basalt comes with lights, a rear rack, and fenders, though it's possible the rear rack and fenders cost extra in the future.
- Reviewers appreciate the stable handling.
- Mokwheel has dealers in many major US cities for test-riding, assembly, and maintenance.
- The payload capacities of both the step-over (400lb) and step-through (350lb) are above average.
12 reasons not to buy
- Testers reach up to 32mph by throttle and PAS when unlocked, exceeding e-bike laws in most jurisdictions.
- A tester calls the Basalt clunky and recommends sticking to light off-road terrains.
- Experts find maneuvering the bike a challenge due to the high weight and bulk.
- A 6’2” tester says the Standard step-through frame, rated for 5’2” to 6’4”, is too small. The step-over’s standover height of 32.7” means riders under 5’8” may struggle to fit.
- Testers experience ghost pedaling at around 22mph.
- Two reviewers find it difficult to press the small, unresponsive control buttons.
- One reviewer reports a battery error occurring multiple times while riding. This cuts power for 10 seconds before resuming again.
- One tester has a crank arm loosen while riding.
- Reviewers dislike the display’s difficult-to-interpret battery indicator.
- An expert says the final third of the battery's charge depletes rapidly.
- The seatpost quick-release lever on a tester's bike breaks after a few uses.
- Buyers say Mokwheel customer support is slow to respond and unhelpful.
Bottom line
The Mokwheel Basalt is a fat-tire e-bike available as a step-over or step-through. Reviewers are impressed by its powerful motor, range, responsive throttle and pedal assist, and comfort. However, they encounter problems with their test bikes, such as a faulty battery, a loose crank arm, and a fragile seatpost QR lever. Other issues include inaccurate sizing, poor maneuverability, a confusing battery meter, ghost pedaling, and illegal top speeds. Additionally, weak off-road performance means this bike should be kept to mild terrains. Overall, the Basalt fails to distinguish itself in a competitive e-bike segment, and Mokwheel's poor customer support is worrying.Expert Reviews
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