Gazelle Ultimate C380

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Release Year
Charge Time
3.5, 4.2 Hours
Maximum Range
65, 70 Miles
Top Speed
20 mph
250 W
65, 75 Nm
Volts and Amp Hours
36 V 13.4 Ah, 36 V 16.7 Ah
Wheel Size
54.6, 56.4 lb
Brake Type
Frame Material

Summary of Reviews

We have read all expert and user reviews on the Gazelle Ultimate C380. In summary, this is what cyclists think.

16 reasons to buy

  • Experts and owners praise the comfortable ride quality of the Ultimate C380.
  • The low step-through frame makes mounting and dismounting easy.
  • Several riders highlight the puncture-resistant Energizer Plus e-bike tires for their comfort and traction.
  • This bike is equipped for commuting with sturdy fenders, a kickstand, a metal belt guard, lights, and a rack with bungee tie-downs.
  • One expert appreciates the extra security provided by the café wheel lock.
  • Testers enjoy the smooth stepless shifting of the enviolo hub, which means you're never stuck in the wrong gear.
  • Warranty protection on the Ultimate C380 includes up to ten years on the frame, five years on the fork, and two years on parts.
  • One team of experts finds the Ultimate C380 very fun and convenient to ride.
  • According to one tester, the handling remains stable on dirt roads, in traffic, and riding 30mph downhill.
  • The 250W Bosch Performance Line motor and 500Wh battery are "just right", in one expert's opinion.
  • Experts say the four-piston Shimano Deore hydraulic disc brakes provide plenty of power and inspire confidence.
  • One reviewer notes that the neat welds, rock-solid MIK cargo rack, and high-quality kickstand are typical of Gazelle's engineering excellence.
  • The enviolo hub and Gates Carbon belt drive form a durable, low-maintenance drivetrain that doesn't attract dirt.
  • According to testers, the estimated range is accurate.
  • The latest Ultimate C380 has a conventional telescoping suspension fork with an extra 35mm of travel.
  • The newer model has Bosch’s higher-end Kiox 300 digital display and updated Performance Line motor with 75Nm of torque (10Nm more than the older version).

4 reasons not to buy

  • The combination of belt drive and internal-gear hub makes fixing rear punctures more difficult and time-consuming.
  • Many reviewers highlight the Ultimate C380's relatively high price.
  • A couple of testers feel the bike could do with more power.
  • The updated Ultimate C380 takes an extra 50 minutes to charge.

Bottom line

Gazelle's Ultimate C380 is a versatile city bike with a high-quality and thoughtful design for which the brand is well-known. This bike is available in two versions. The newer model features more torque, extra travel, and a new connected digital display. Experts praise the electronics, confidence-inspiring brakes, and comfortable, fun ride quality. Other testers draw attention to the Ultimate C380's stability, high-end engineering, and smooth belt-drive drivetrain. The Ultimate C380 isn't cheap and lacks the kick of its more powerful sibling, the C380+. However, its premium comfort, component selection, and versatility make it a solid choice for those with a higher budget.

Expert Reviews

81/100 based on 3 rated expert reviews

Review: Gazelle Ultimate C380 HMB

It’s spendy, but if you’re the type of person who’s trying to drive less, and you want a commuter ebike that is essentially bulletproof, the Gazelle Ultimate C380 is about as good as they come.

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Tom's Guide

Gazelle Ultimate C380 HMB Review: A Graceful Electric Bike

One of the more sophisticated ebikes on the market for people who demand the best and just want to put on a helmet and go.

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Gazelle Ultimate C380 HMB Review: The Perfect Luxury E-Bike? [Dutch]

The design is incredibly refined, the e-bike’s drivetrain is perfect for almost every circumstance and the range mentioned is easily achievable.

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Electric Bike Review

Gazelle Ultimate C380 HMB Review

This thing is luxury; I love it. I’m a big fan of this bike. I’m very impressed with what Gazelle has done.

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Cycle Volta

Gazelle Ultimate C380 HMB E-Bike Review

Gazelle absolutely nailed ride comfort and stability here. I immediately felt at home aboard the Ultimate C380 whether cruising long bike paths or navigating busy motor traffic.

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User Ratings

90/100 based on 74 ratings
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Bike Comparison

Gazelle Ultimate C380 in comparison to averages

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