Schwinn Sanctuary

10 reasons not to buy

• There are quite a few reports of riders experiencing absolute failure of the drivetrain, sometimes within the first riding experience. In this situation, the rear derailleur was dragged into the rear wheel, being destroyed and damaging the chain and spokes.

• Even precluding drivetrain failure, the gears were difficult to adjust. In one instance an owner was told by professional bike mechanics that they were unable to tune or repair the rear derailleur.

• Tires were low quality and only operated at lower pressures, limiting the bike to a somewhat ‘squishy’ ride.

• Tubes were renowned for exploding due to failing along the central seam.

• It is, unquestionably, a heavy bike. Many riders found that seven gears was not enough to get them up substantial hills.

• Reports of the bike arriving with a bent front fork and / or dropout is common.

• While some buyers reported good packaging, one couple received a bike that was well packaged while the other had no padding. Scores of riders reported poor packaging, broken or missing parts and chipped or scratched paintwork.

• Saddle-suitability is often subjective. Even though some people found the seat comfortable, many also complained of discomfort.

• Rust is a problem, with owners reporting the worst of it on chrome parts. After one year of use – and with the Sanctuary being kept strictly indoors and used only on vacations - one user reported extensive rust.

• Numerous owners reported moaning, squeaking, creaking and a generally noisy riding experience.