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Summary of Reviews
We have read all expert and user reviews on the Cannondale Synapse Neo. In summary, this is what cyclists think.
14 reasons to buy
- The Neo’s maximum range sits between 88 and 95 miles in eco mode.
- Reviewers described the Neo as being “extremely well tuned”.
- It was common to hear testers saying that the Neo “didn’t feel like an e-bike”.
- Relaxed ‘endurance road’ geometry proved great for older road cyclists.
- When cycling with no power, extra weight wasn’t very noticeable.
- The Bosch Active Line Plus motor was silent in all but turbo mode.
- Long battery-life means that all-day rides are stress-free.
- NEOs 1 and 2 fit 700c tires up to 35c.
- The NEO SE comes fit with plush 600x47c tires.
- On the NEO 1, 50/34 chainrings and an 11-30 cassette provide ample range.
- Low resistance allows pedal-assisted speeds in excess of the motor’s 20mph limit.
- A “WALK+” function assists with walking the bike up slopes.
- Frames feature bosses for two bottle cages, racks, mudguards and a front mech.
- A low and central center-of-gravity performed excellently off-road.
6 reasons not to buy
- The 41lb weight struck riders as ‘on the heavy side’.
- One tester found that the battery was tricky to remove and install.
- A reviewer said the left crank rubbed on the non-drive side of the motor’s housing.
- Slack angles caused the front wheel to wander on climbs.
- Compliance and comfort were limited, due to a stiff aluminum frame.
- Longer chainstays added stability but slowed handling.
Expert Reviews74/100 based on 2 expert reviews
The Perfect Bike for My Wife? The Synapse Neo. Cannondale’s First E-Road Bike.
This bike is great for people who want to enjoy the mountains but don’t have the strength or the conditioning. …going down, it feels a bit more heavy and a bit more stable… With the disc brakes, it’s golden.