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Facts
Summary of Reviews
We have read all expert and user reviews on the Vanpowers UrbanCross. In summary, this is what cyclists think.
8 reasons to buy
- The UrbanCross comes in two builds: the flat-bar Pro (9-speed Shimano CUES, Tektro hydraulic disc brakes) and the drop-bar Ultra (11-speed Shimano GRX 600, Shimano brakes).
- This bike comes in three sizes, and Vanpowers provides the geometry information needed to assess fit.
- Reviewers savor the bike's sleek looks and how effectively it hides the fact that it’s an e-bike.
- Testers appreciate how the smooth, responsive torque sensor contributes to the UrbanCross riding like a regular bike.
- Experts are impressed by how comfortable the UrbanCross is, given the lack of suspension.
- Testers praise the bike's ability to climb hills.
- Reviewers relish the smoothly integrated color screen, which they say is bright and easy to see, except when wearing polarized sunglasses.
- The included 4A charger provides fast charging.
6 reasons not to buy
- Vanpowers has a reputation for unhelpful customer support, quality control issues, and questionable practices surrounding online feedback and reviews.
- Owners of a different Vanpowers model say their chargers broke, Vanpowers is unable to supply replacements, and the unique charging plug makes it impossible to use a third-party solution.
- This bike doesn’t have fenders or a rack, reducing its value as an urban ride.
- The included lights are externally powered.
- Component and performance details, such as speed, range, motor torque, and brakes, vary between Vanpowers' website and user manual.
- At around 40lb, depending on frame size, the UrbanCross is substantially heavier than several competitors.
Bottom line
The Vanpowers UrbanCross is an e-bike with an aluminum alloy frameset, 250W motor, and 345.6Wh battery. It’s available as a flat-bar hybrid or drop-bar gravel build. It can be unlocked for Class 3 (28mph). Reviewers praise the sleek looks, comfort, natural pedal assist, hill-climbing ability, and bright display. However, the bike is heavy compared to competitors, and the lack of fenders and rack limits urban utility. Overall, testers rate the UrbanCross highly. However, buyers should consider carefully Vanpowers’ apparent inability to produce reliable bikes or even reliable information about their products.Expert Reviews
86/100 based on 2 rated expert reviewsVanpowers UrbanCross Pro – Amazing E-Bike for Less Than $2,000
2025 Vanpowers UrbanCross Ultra Gravel Road E-Bike Review
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