Urtopia Chord

14 reasons not to buy

• A tester finds the 'smart' bell isn't reliable, with a frequent delay that presents a safety risk.
• Wet weather makes the display hard to use and renders the fingerprint reader unusable, making it impossible to unlock the bike and problematic to change settings.
• Moisture ingress was evident in the display of one tester's sample bike.
• The rear light impedes the lowest saddle settings.
• The 'free' eSIM only lasts one year, increasing the ongoing costs of the security/connected features.
• An expert had multiple frustrations while trying to pair the app to the bike.
• Given the small battery and motor and lack of suspension and accessories, this bike is relatively heavy at 48.6lb.
• Connectivity features like GPS tracking and Bluetooth drain the battery, even with the bike turned off.
• The integrated cockpit limits adjustability.
• One expert feels the 352.8Wh battery and 36V system are sub-par in today's market.
• A reviewer finds it odd that a connected bike has no USB port for charging a smartphone.
• There's no quick-release clamp on the seatpost, and adjustments are "fiddly," according to experts.
• Testers say the Chord is uncomfortable to ride on bumpy roads.
• The audio from the Bluetooth speaker disappoints riders.