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Facts
Summary of Reviews
We have read all expert and user reviews on the Urtopia Chord. In summary, this is what cyclists think.
13 reasons to buy
- Users agree the Chord is an aesthetic tour-de-force, with sleek lines and stylish custom accessories.
- Reviewers say the Chord is fun to ride around town, especially in Turbo mode.
- Experts appreciate the smooth integration of the cabling and battery.
- Security features include a fingerprint reader, an alarm, and GPS location tracking.
- The Chord comes with fenders, built-in navigation, a Bluetooth speaker, and semi-integrated lights.
- With Wi-Fi and Bluetooth connectivity and 4G eSIM, the Chord is always connected.
- Some testers feel the design, utility, and high-tech features make the Chord good value.
- One expert says the Tektro hydraulic disc brakes perform very well. The brake levers are adjustable for different hand sizes.
- A reviewer calls the headlight "bright and effective."
- The 4A charger provides a full charge in just 2.5 hours.
- One reviewer praises the bike and motor as "very quiet."
- Testers say the torque sensor provides smooth power and natural pedal feel.
- Experts praise the "premium" feel of the liquid-forged aluminum frame.
14 reasons not to buy
- A tester finds the 'smart' bell isn't reliable, with a frequent delay that presents a safety risk.
- Wet weather makes the display hard to use and renders the fingerprint reader unusable, making it impossible to unlock the bike and problematic to change settings.
- Moisture ingress was evident in the display of one tester's sample bike.
- The rear light impedes the lowest saddle settings.
- The 'free' eSIM only lasts one year, increasing the ongoing costs of the security/connected features.
- An expert had multiple frustrations while trying to pair the app to the bike.
- Given the small battery and motor and lack of suspension and accessories, this bike is relatively heavy at 48.6lb.
- Connectivity features like GPS tracking and Bluetooth drain the battery, even with the bike turned off.
- The integrated cockpit limits adjustability.
- One expert feels the 352.8Wh battery and 36V system are sub-par in today's market.
- A reviewer finds it odd that a connected bike has no USB port for charging a smartphone.
- There's no quick-release clamp on the seatpost, and adjustments are "fiddly," according to experts.
- Testers say the Chord is uncomfortable to ride on bumpy roads.
- The audio from the Bluetooth speaker disappoints riders.
Bottom line
The Urtopia Chord is a Class 1 e-bike with a 350W motor and a suite of high-tech features. Experts praise the "premium" design and connectivity. However, many of the 'smart' features have flaws that limit the bike's practicality. An unreliable bell, a fingerprint scanner that doesn't function in the rain, and connectivity features that drain the small battery are just some of the Chord's shortcomings. All things considered, this bike is probably best suited to riders who prize style over functionality and want a cool toy for sunny days.Expert Reviews
82/100 based on 3 rated expert reviewsUrtopia Chord Review: The Smartest E-Bike Ever… But Is It Too Smart?
Urtopia Chord E-Bike Review [Dutch]
First Impression of Urtopia Chord: Smart E-Bike for the City [German]
2023 Urtopia Chord Review
The E-Bike That Hits Almost Every Note | Urtopia Chord | Electric Bike Review
Urtopia Chord Review Anti-Theft GPS & 4G-Enabled City E-Bike!
The Smart Modular E-Bike! – Urtopia Chord – Voice Activated, GPS, AI, Game, Fingerprint, & More!
Urtopia’s Chord E-Bike Is a Little Overkill for a City Ride, and That’s Okay
Urtopia Chord E-Bike Review – A Piano on Wheels With Some Minor Caveats
Stylish and Connected – Review of the Urtopia Chord Electric Bike [French]
Urtopia Chord Smart E-Bike Review [German]
Urtopia Chord E-Bike: Elegant Design Meets Smart Technology! [German]
Urtopia Chord Review – Elegant E-Bike With Smart Features Tested [German]
Beautiful and Clever – Urtopia Chord E-Bike Impresses With Design and Integrated Computer [German]
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