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Facts
Summary of Reviews
We have read all expert and user reviews on the Mooncool MC City. In summary, this is what cyclists think.
4 reasons to buy
- Mooncool offers the MC City with the choice of 24” or 26” wheels and seven colorways.
- The MC City has a parking brake.
- The low step-through frame makes mounting and dismounting easy.
- This trike comes with a rear basket rated for 50lb, a bell, a seat with a backrest, and fenders.
8 reasons not to buy
- Assembly is so tedious and challenging that owners recommend going to a professional.
- Buyers say the instructions manual is vague and “useless,” and the video guide is unclear, complicating an already difficult assembly.
- Many buyers report receiving damaged or bent parts (wheels, frame, fenders, and fork), missing screws, and incorrect colors or wheel sizes.
- Several owners find the saddle wobbly and uncomfortable.
- Owners complain of frequent flat tires, broken chains, derailleur issues, and handlebars loosening within the first few days of riding.
- The positioning of the pedals directly under the seat makes pedaling uncomfortable, causing knee pain for some owners.
- Buyers complain of poor customer support, with Mooncool refusing returns or full refunds for damaged bikes.
- Owners say the trike rusts quickly.
Bottom line
Mooncool's MC City is a budget tricycle with the choice of 24" or 26" wheels. There is little to praise about this product. The assembly is challenging due to vague instructions, and the subpar components often arrive damaged or fail within days. Many owners receive bikes with missing parts, and Mooncool's refusal to accept returns or issue full refunds adds to the frustration. Overall, the MC City's low-end build quality and Mooncool's poor quality control and unhelpful support mean the MC City should be avoided. A potential alternative is Schwinn's Meridian.Expert Reviews
0/100 based on 0 rated expert reviewsRankings
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