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Facts
Summary of Reviews
We have read all expert and user reviews on the HiPEAK ELIAS. In summary, this is what cyclists think.
8 reasons to buy
- Reviewers and owners welcome the accessible frame and handlebar and saddle height adjustability. A tall tester enjoys full leg extension.
- The ELIAS comes with a 50lb-capacity rack, cargo straps, fenders, and integrated lights with brake activation.
- The ELIAS can carry up to 350lb of rider and cargo.
- Owners and reviewers find the upright riding position comfortable, though the bars are too close for tall riders.
- An owner says the ELIAS is surprisingly capable on trails.
- One owner praises the traction and stability.
- Reviewers appreciate the finish quality and tidy cables.
- Owners praise the real-world range, one reliably getting 20 miles in cold weather using only the throttle. Another has 50% charge left after 25 miles and 1,400 feet of elevation.
15 reasons not to buy
- The HiPEAK website says “Recommended by” four well-known media outlets. Three have no mention of HiPEAK on their websites, and the one review is sponsored by HiPEAK.
- An expert owner laments the lagging motor engagement (throttle and pedal assist) and “dangerous” delay in disengagement after the rider stops pedaling.
- One reviewer finds the sharp acceleration unnerving. Another suffers injuries after accidentally activating the always-on throttle while stopped.
- The mechanical disc brakes are underpowered, say reviewers.
- Experts complain about an “annoying” rattle from the suspension fork.
- HiPEAK states a 25mph top speed. Testers manage only 22mph using throttle or pedal assist.
- Several owners say the stated minimum rider height of 4’10” is incorrect. A 5’2” rider barely reaches the floor while seated on the bike.
- Owners say the handlebar is too high, even at its lowest setting.
- Testers and owners find the saddle uncomfortable.
- An owner says the chain scratches the chainstay when the bike is folded.
- Some owners complain that the ELIAS is cumbersome to move when folded.
- There’s nothing to prevent a thief from powering the bike on if the battery is installed.
- Owners lament inadequate packaging, poor or missing assembly instructions, broken bikes, and “horrible” customer service.
- Multiple owners say accessories that were ordered or supposed to be included with the bike didn’t arrive.
- HiPEAK’s onerous conditions effectively make returns impossible.
Bottom line
HiPEAK’s ELIAS is a folding fat-tire e-bike with a 750W motor, 720Wh battery, and suspension fork. Experts praise the reasonable power, accessible step-through frame, and surprising capacity to handle light trails. However, they lament the weak mechanical brakes and noisy fork. The stated height range and top speed also prove inaccurate, and some owners find the bike “cumbersome” to lift or transport. Others call the always-on throttle, lagging motor, and jerky assistance dangerous. Finally, many owners complain about broken bikes and poor customer service.Expert Reviews
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