Heybike Cityrun

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Release Year
Charge Time
4 Hours
Maximum Range
55 Miles
Top Speed
20 mph
500 W
Volts and Amp Hours
48V 15Ah
Wheel Size
Number of Gears
Gearing Type
61.7 lb
Brake Type
Frame Material

Summary of Reviews

We have read all expert and user reviews on the Heybike Cityrun. In summary, this is what cyclists think.

9 reasons to buy

  • Reviewers agree that the Cityrun is comfortable. It has an upright position, swept-back handlebars, fork suspension, and a soft, wide saddle.
  • Heybike includes a rear rack, fenders, and a bottle holder with the Cityrun.
  • Experts and owners appreciate the easy assembly.
  • The Cityrun has a 350lb payload capacity. It can support 120lb on the rear rack.
  • Heybike's companion app allows automatic locking/unlocking, convenient firmware updates, and max speed customization.
  • Both testers and owners say the hydraulic disc brakes provide plenty of stopping power.
  • Experts say the Shimano drivetrain shifts smoothly.
  • The Cityrun has various safety features like automatic lighting, high and low beams, front and rear turn signals, brake light activation, and a loud horn.
  • The 720Wh battery is removable for convenient charging, and Heybike provides a 4A charger for a rapid four-hour charge.

9 reasons not to buy

  • Two experts mention the harsh acceleration, which could result in loss of control for inexperienced riders.
  • One tester says the Cityrun's range falls short of the stated range of 55 miles.
  • Throttle power is pegged to pedal assist level, so the throttle delivers very little assistance at levels 1 and 2.
  • Two reviewers are disappointed by the motor’s top-end power.
  • The Cityrun only turns off fully by removing the battery, frustrating testers.
  • One expert notes a two-second delay between pedaling and motor engagement.
  • According to a reviewer, the control panel on the left side is hard to reach while gripping the bars.
  • One tester and several buyers remark on the cheap, thin fenders. Multiple buyers received the bike with fenders that were broken during shipping.
  • An owner demonstrates worrying levels of lateral frame flex in his Cityrun.

Bottom line

The Cityrun is an affordable cruiser-style e-bike designed for leisurely urban riding and commuting. Experts and buyers enjoy the relaxed, comfortable ride quality and adjustability for riders between 5'4" and 6'5". The abundance of safety features, high weight capacity, and powerful hydraulic disc brakes also draw praise. Unsurprisingly for this price point, the Cityrun has some frustrating quirks, particularly with the electronics. Additionally, the jerky acceleration might overwhelm inexperienced e-bikers. But overall, owners and testers generally enjoy the Cityrun and the comfort and urban functionality it offers at this price.

Expert Reviews

94/100 based on 3 rated expert reviews

Heybike Cityrun Review: The Perfect E-Bike for Commuting

The Heybike Cityrun is well-constructed with good-quality welds and an outstanding paint job, and it feels solid at high speeds.

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Heybike Cityrun Review:
A Decent Urban E-Bike That Desperately Wants to Compete on Price

So while the Heybike Cityrun isn’t the nicest e-bike out there, its price is a surprisingly fair offering for such a well-outfitted electric bike. There are lighter and more powerful options in the market, but the bang for your buck is strong with this offering. 

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Review: Heybike Cityrun Electric Cruiser Bike
(26″ Tire, 500W, 21MPH, 7-Speed)

Overall, I was very pleased and quite surprised by the design, color scheme, and performance of the Heybike Cityrun cruiser electric bike.

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Albert Kim

Heybike Cityrun Electric Bike Review

If you’re going to be on a lot of rough roads or off-roading, I wouldn’t recommend this bike… it’s intended for riding on bike paths, streets, and sidewalks…

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Jeremiah Mcintosh

Heybike Cityrun E-Bike Review – Massive Upgrades Compared to the Heybike Cityscape Electric Bike!

…this bike is programmed to be a Class 2 bike which is 20mph, and you can’t turn the speed up like you can on the Ranger…

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EBPMAN Tech Reviews

New 2022 Heybike Cityrun Electric Bike

…everything is high up, there’s no leaning forward in the bike, so it’s very comfortable to ride.

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Jack Cecil

Heybike Cityrun | E-Bike | Commuter Beast

This is a really good option for city cruising and even rural areas…

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Eric Hernandez

Heybike Cityrun Commuter E-Bike | Speed Test & First Impressions

You’re going to be hard-pressed to find a bike that compares to this one with hydraulic brakes, the 500-watt motor, 15Ah battery, which is more than average for a bike in this class…

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Mountain Weekly News

Heybike Cityrun Electric Bicycle Review

It sets the stage for what bikes of the future should look like. 

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E-Bike Comparison: NIU vs. Heybike vs. Suburbia

In short, if your number one priority is safety, and you’re the type of person who believes (quite rightly, I think) that the safest e-bike is the one that’s not in a crash, stop reading now. Buy the Heybike…

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User Ratings

88/100 based on 91 ratings
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Bike Comparison

Heybike Cityrun in comparison to averages

Forum Discussions

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