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Facts
Summary of Reviews
We have read all expert and user reviews on the Heybike Cityrun. In summary, this is what cyclists think.
9 reasons to buy
- Reviewers agree that the Cityrun is comfortable. It has an upright position, swept-back handlebars, fork suspension, and a soft, wide saddle.
- Heybike includes a rear rack, fenders, and a bottle holder with the Cityrun.
- Experts and owners appreciate the easy assembly.
- The Cityrun has a 350lb payload capacity. It can support 120lb on the rear rack.
- Heybike's companion app allows automatic locking/unlocking, convenient firmware updates, and max speed customization.
- Both testers and owners say the hydraulic disc brakes provide plenty of stopping power.
- Experts say the Shimano drivetrain shifts smoothly.
- The Cityrun has various safety features like automatic lighting, high and low beams, front and rear turn signals, brake light activation, and a loud horn.
- The 720Wh battery is removable for convenient charging, and Heybike provides a 4A charger for a rapid four-hour charge.
9 reasons not to buy
- Two experts mention the harsh acceleration, which could result in loss of control for inexperienced riders.
- One tester says the Cityrun's range falls short of the stated range of 55 miles.
- Throttle power is pegged to pedal assist level, so the throttle delivers very little assistance at levels 1 and 2.
- Two reviewers are disappointed by the motor’s top-end power.
- The Cityrun only turns off fully by removing the battery, frustrating testers.
- One expert notes a two-second delay between pedaling and motor engagement.
- According to a reviewer, the control panel on the left side is hard to reach while gripping the bars.
- One tester and several buyers remark on the cheap, thin fenders. Multiple buyers received the bike with fenders that were broken during shipping.
- An owner demonstrates worrying levels of lateral frame flex in his Cityrun.
Bottom line
The Cityrun is an affordable cruiser-style e-bike designed for leisurely urban riding and commuting. Experts and buyers enjoy the relaxed, comfortable ride quality and adjustability for riders between 5'4" and 6'5". The abundance of safety features, high weight capacity, and powerful hydraulic disc brakes also draw praise. Unsurprisingly for this price point, the Cityrun has some frustrating quirks, particularly with the electronics. Additionally, the jerky acceleration might overwhelm inexperienced e-bikers. But overall, owners and testers generally enjoy the Cityrun and the comfort and urban functionality it offers at this price.Expert Reviews
94/100 based on 3 rated expert reviewsHeybike Cityrun Review: The Perfect E-Bike for Commuting
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