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Summary of Reviews
We have read all expert and user reviews on the Heybike Cityrun. In summary, this is what cyclists think.
9 reasons to buy
- Reviewers agree that the Cityrun is comfortable. It has an upright position, swept-back handlebars, fork suspension, and a soft, wide saddle.
- Heybike includes a rear rack, fenders, and a bottle holder with the Cityrun.
- Experts and owners appreciate the easy assembly.
- The Cityrun has a 350lb payload capacity. It can support 120lb on the rear rack.
- Heybike's companion app allows automatic locking/unlocking, convenient firmware updates, and max speed customization.
- Both testers and owners say the hydraulic disc brakes provide plenty of stopping power.
- Experts say the Shimano drivetrain shifts smoothly.
- The Cityrun has various safety features like automatic lighting, high and low beams, front and rear turn signals, brake light activation, and a loud horn.
- The 720Wh battery is removable for convenient charging, and Heybike provides a 4A charger for a rapid four-hour charge.
9 reasons not to buy
- Two experts mention the harsh acceleration, which could result in loss of control for inexperienced riders.
- One tester says the Cityrun's range falls short of the stated range of 55 miles.
- Throttle power is pegged to pedal assist level, so the throttle delivers very little assistance at levels 1 and 2.
- Two reviewers are disappointed by the motor’s top-end power.
- The Cityrun only turns off fully by removing the battery, frustrating testers.
- One expert notes a two-second delay between pedaling and motor engagement.
- According to a reviewer, the control panel on the left side is hard to reach while gripping the bars.
- One tester and several buyers remark on the cheap, thin fenders. Multiple buyers received the bike with fenders that were broken during shipping.
- An owner demonstrates worrying levels of lateral frame flex in his Cityrun.
Expert Reviews94/100 based on 3 rated expert reviews
Heybike Cityrun Review:
A Decent Urban E-Bike That Desperately Wants to Compete on Price
So while the Heybike Cityrun isn’t the nicest e-bike out there, its price is a surprisingly fair offering for such a well-outfitted electric bike. There are lighter and more powerful options in the market, but the bang for your buck is strong with this offering.
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