Ecotric Vortex
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Facts
Summary of Reviews
We have read all expert and user reviews on the Ecotric Vortex. In summary, this is what cyclists think.
6 reasons to buy
- Experts and owners relish the speed of the Vortex, which quickly reaches its maximum of 20mph.
- The Ecotric Vortex is described as fun and comfortable.
- A reviewer praises the Vortex for its stability at speed and when cornering.
- This bike has an adjustable stem for quick position modifications and fenders.
- Owners are pleased with how the Vortex climbs hills, given its modest 350W motor.
- Buyers report an easy assembly.
8 reasons not to buy
- Ecotric’s stated height range is 5’3” to 6’. Reviewers say it doesn’t fit riders over 5’10”.
- Testers and buyers gripe that the tires are very prone to flats.
- An owner reports the front axle “shearing off,” resulting in a dangerous fall.
- Disabling pedal assist requires turning the bike off, frustrating one expert.
- A few reviewers complain that the display is difficult to read under direct sunlight and lacks a speedometer.
- One tester notes a considerable lag between pedaling and motor engagement.
- Buyers mention issues such as a display failure, brake pads rubbing, or the front wheel coming “loose” and even “exploding.”
- Many owners complain about Ecotric’s customer service when trying to remedy issues.
Bottom line
The Ecotric Vortex is an electric commuter bike with a 350W motor and a suspension fork. The low price attracts buyers who enjoy the bike's reasonable speed and comfort. However, it's not long before major issues arise, such as with the dangerously weak front axle shearing off or one of an array of mechanical and electronic failures. These issues, combined with complaints about Ecotric's poor customer support, make the Vortex an unappealing choice, regardless of its budget-friendly price tag.Expert Reviews
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