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Facts
Summary of Reviews
We have read all expert and user reviews on the Urtopia Chord. In summary, this is what cyclists think.
13 reasons to buy
- Users agree the Chord is an aesthetic tour-de-force, with sleek lines and stylish custom accessories.
- Reviewers say the Chord is fun to ride around town, especially in Turbo mode.
- Experts appreciate the smooth integration of the cabling and battery.
- Security features include a fingerprint reader, an alarm, and GPS location tracking.
- The Chord comes with fenders, built-in navigation, a Bluetooth speaker, and semi-integrated lights.
- With Wi-Fi and Bluetooth connectivity and 4G eSIM, the Chord is always connected.
- Some testers feel the design, utility, and high-tech features make the Chord good value.
- One expert says the Tektro hydraulic disc brakes perform very well. The brake levers are adjustable for different hand sizes.
- A reviewer calls the headlight "bright and effective."
- The 4A charger provides a full charge in just 2.5 hours.
- One reviewer praises the bike and motor as "very quiet."
- Testers say the torque sensor provides smooth power and natural pedal feel.
- Experts praise the "premium" feel of the liquid-forged aluminum frame.
14 reasons not to buy
- A tester finds the 'smart' bell isn't reliable, with a frequent delay that presents a safety risk.
- Wet weather makes the display hard to use and renders the fingerprint reader unusable, making it impossible to unlock the bike and problematic to change settings.
- Moisture ingress was evident in the display of one tester's sample bike.
- The rear light impedes the lowest saddle settings.
- The 'free' eSIM only lasts one year, increasing the ongoing costs of the security/connected features.
- An expert had multiple frustrations while trying to pair the app to the bike.
- Given the small battery and motor and lack of suspension and accessories, this bike is relatively heavy at 48.6lb.
- Connectivity features like GPS tracking and Bluetooth drain the battery, even with the bike turned off.
- The integrated cockpit limits adjustability.
- One expert feels the 352.8Wh battery and 36V system are sub-par in today's market.
- A reviewer finds it odd that a connected bike has no USB port for charging a smartphone.
- There's no quick-release clamp on the seatpost, and adjustments are "fiddly," according to experts.
- Testers say the Chord is uncomfortable to ride on bumpy roads.
- The audio from the Bluetooth speaker disappoints riders.