Assembly was difficult for a number of customers. Provided tools broke easily.
Instructions were not specific to the RMX. One owner labeled them as ‘abysmal’.
Factory-assembled parts were often attached incorrectly. Screws were loose.
Sizing was generally too small. One owner received a 17” instead of a 15” frame.
Damage was present on arrival; including scratched paint, a bent saddle and two broken brakes.
Tires were very low quality, being gashed from small rocks and ripped after three miles riding.
Rims sometimes arrived untrue – and in one instance, bent following a flat tire.
The RMX is exceptionally heavy for an aluminum frame.
There are no eyelets for a bottle holder on the RMX.
Missing parts were an issue, including pedals and vital bolts.
Several customers felt that the RMX represented poor value for their money.
Pedals sometimes cracked after riding a small distance.
Customer service was described as poor, only responding to emails and not calls.

Bottom line

This is an unreliable bike that led many riders to regret their purchase. Components and tires are cheap and weak. There are no complaints about the durability of the frame but it is almost unbelievably weighty for full aluminum. It was described as being too heavy and inconvenient for city riding. Numerous owners warned prospective buyers, asking that they ‘do not buy’ the RMX.