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Facts
Summary of Reviews
We have read all expert and user reviews on the Electric Bike Company Model A. In summary, this is what cyclists think.
14 reasons to buy
- Buyers can customize colors and components or add accessories and technology before purchase to create a unique look.
- Purchasers can choose between two wheel sizes (24” and 26”), two different saddles, and four handlebar styles at no extra cost.
- The Model A arrives fully built. Riders only need to adjust the handlebar and seat before enjoying the bike.
- A reviewer is impressed by how solid the Model A feels.
- One tester appreciates the adjustable stem, which makes it easy to get comfortable.
- The base model (without suspension) rides and handles impressively off-road, in the view of one expert.
- The seat is extra-wide and has plenty of padding. One tester says it’s very comfortable.
- A tester appreciates the smooth motor assistance, especially when starting from a stopped position.
- Several experts praise the performance of the Bengal Ares 3 hydraulic disc brakes.
- The Model A's weight capacity (420lb) far exceeds that of most comparable e-bikes.
- Electric Bike Company offers excellent warranties of ten years on the motor and frame and five years on the battery.
- Experts enjoy the comfort provided by the 3” tires, which also have reflective sidewalls and puncture resistance.
- As a safety precaution, owners must contact Electric Bike Company to unlock the Class 3 (28mph) top speed.
- An expert tester says the manufacturer’s stated range of 50 miles is accurate.
6 reasons not to buy
- A tester says the Model A takes a long time to reach speeds above 20mph.
- The headlight doesn't rotate with the handlebars, reducing visibility in turns.
- One owner is unhappy that the 30-day return policy starts when the bike is ordered, not when delivered.
- Electric Bike Company's returns policy includes a $600 restocking fee.
- Owners must contact Electric Bike Company for a password to unlock the Model A’s Class 3 max speed.
- A tester described the Model A’s cockpit as “cluttered.”
Bottom line
The Model A is Electric Bike Company's affordable electric beach cruiser with a classic design and laid-back riding position. Abundant customization options mean it’s easy to personalize the Model A's look and functionality. While the base spec comes at an accessible price, customizing the bike can increase the cost to eye-watering levels. Multiple buyers of EBC bikes complain about the unusual 30-day return policy and poor customer support when addressing problems with the bike. However, the Model A wins many fans for its design and performance, with experts highlighting the comfort afforded by the plush saddle, adjustable handlebars, and tires.Expert Reviews
90/100 based on 3 rated expert reviewsElectric Bike Company Model A – The Affordable E-Bike Review
Electric Bike Company Model A Review
Electric Bike Company Model A Review, 2023
Electric Bike Company Model A – Using It for Work! Good or Terrible?
2023 Electric Bike Company Model A
Electric Bike Company Model A: The Ultimate Cruiser-Style E-Bike with Rad Cargo Capabilities
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